Terms and conditions
"MOVIEPLEX Loyalty Card"
Starting from June 2007, MOVIEPLEX CINEMA repays your loyalty thru loyalty points that you can gather up using the new MOVIEPLEX Loyalty Card.
To get a Loyalty card, all you need to do is, fill up a special form which you can find at the usher points inside our cinema, or simply download it from the Internet on www.movieplex.ro, and then just drop it to one of our cashiers. You can do this everyday between 13:00 and 22:00. Remember to have one ID on you in order to confirm that the data written on the form is correct. Any person can have only one MOVIEPLEX Loyalty Card. If any contests will be organized by MOVIEPLEX for the Loyalty Card users, people under 18 yrs old will be excluded.
The MOVIEPLEX Loyalty Card can only be used by its holder. For security reasons our staff can ask you to show a picture ID that confirms that you are the rightful owner of the card.
This card is property of MOVIEPLEX CINEMA SRL.
This is not a payment method and the gathered points cannot be changed into money.
The MOVIEPLEX Loyalty Card is the way the MOVIEPLEX repays its most loyal clients, every leu spent inside the cinema transforming into points that can later be changed for movie tickets or concession items.
Get the MOVIEPLEX Loyalty card now and start enjoying the advantages. For every 1 leu you spend you will get 1 point on your card. (E.g.: If you buy a ticket and pay 10 lei you will get 10 points. If you want to pay for a 10lei ticket using your point you will need 100 points.)
With MOVIEPLEX Loyalty Card, every shopping you make becomes part of your future shoppings. The only condition implied is to show your card every time you make a transaction before paying. This way, your shoppings will be registered and the according amount of points will be added to your account. In all cases, the card must be shown to our cashiers before you make the transaction. If you don’t show your card to the cashier before the transaction, the points will not be added to your account and further complaints will not be taken into consideration.
Upon receiving the card, you will not be given any points. The customer that fully fills in all the forms fields will be given a bonus of 20 points. Besides this case you will start getting points with your first purchase. In the future, it’s possible that MOVIEPLEX will post different poll forms and if a card holder will fill it up and give it to one of our cashiers, he will receive different amounts of bonus points.
For a show, a customer can only receive points for 4 movie tickets. If more than 4 tickets will be purchased, the customer will get points for the most expensive 4 tickets paid.
The card can only be used twice in a day.
If you come 3 times in a week (Friday - Thursday) to 3 different shows, the points you get the third time you come to the movies will double. You can only get points for regular price tickets. Free tickets and other professional purpose tickets will not give you the possibility to add points to your account.
SC MOVIEPLEX CINEMA SRL accepts complaints regarding points not being added to the account, only if the customer succeeds in providing a valid proof (fiscal receipt or movie tickets) to back up the complaint.
If you have a MOVIEPLEX card you can now chose your own seats in the cinema if you want to make an online booking on www.movieplex.ro.
Once you get your card, you can benefit from all promotions that are going on especially for our card holders. Also you will receive our weekly newsletter with the latest cinema news.
MOVIEPLEX reserves the right to refuse any damaged cards. Damaged cards can be dropped for repair/change to one of our cashiers between 13:00 and 22:00 everyday. First the card replace will take place free of charge, and then if the incident repeats, every change will be charged with 10 lei.
In case of losing your card, you can cancel your card by filling up a cancellation request that has to contain card holder’s name and CNP and drop it to one of our cashiers. For issuing another card, the customer will pay 10 lei. MOVIEPLEX will transfer all points from the old account to the new account.
MOVIEPLEX is not to be held responsible for any point missing from a stolen card before the date from which it was notified by the card holder about the theft.
All cards found must be sent to MOVIEPLEX headquarters, S.C. MOVIEPLEX CINEMA S.R.L., Bdul Timisoara, nr. 26, Plaza Romania, et. 2, sector 6, Bucuresti. In case of receiving a card, MOVIEPLEX will analyze the possibility of reusing that card.
MOVIEPLEX had the right to cancel one card or a certain amount of points if it’s proven that those points have been illegally allocated to that account.
On suspicion, MOVIEPLEX staff is entitled to request the card holder for an ID to prove that he is the actual owner of that card. Cards found to be used illegally will be suspended or cancelled by MOVIEPLEX.
MOVIEPLEX reserves the right to supervise the well going of this program and to make any changes to these rules with a minimum 2 day previous announcement inside the cinema.
Every card holder accepts these rules and grants MOVIEPLEX the permission to store their given private data to its database and to work with this data for marketing and research purposes. This private data can only be used by MOVIEPLEX and its third party collaborators.
SC. MOVIEPLEX CINEMA S.R.L. will obey law 677/2001 regarding private data protection and it’s registered to the local authorities under no 5100 as a private data collector.